Trust & safety

Safety Center

Verified isn’t a slogan at Score. Every member’s identity, photos and credit band are checked before they can say hello. Here’s everything we do to keep you safe, and what you can do too.

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In immediate danger? Call 911.Call 911

How Score keeps you safe

Safety is built into every step, from who gets in to what happens after a date.

Invite-only

Every member is invited by another member or let in from the waitlist by our team. No open sign-ups, no bulk accounts.

ID + live selfie check

Members verify a government ID and a live selfie with our identity verification partner before they can match or message. ID images stay with the partner, not on Score.

Photo matching

Every profile photo is compared with a live selfie, so the face you see is the person you meet. Photos that don’t match go to human review.

Verified credit band

A soft credit check (it never affects your score) confirms each member’s band. Members see the band, never the number, and bands are re-checked every six months.

Zero tolerance for money requests

Asking any member for money, gifts, crypto or investments means immediate removal. It’s the most common romance-scam tactic, so we don’t give it a second chance.

Report and block anywhere

Report or block from any profile or chat. They can’t see or message you afterward, and they never learn it was you.

Share your date with a friend

On any confirmed date, send a friend a private link with the where and when. It shows nothing else and expires after the date.

After-date check-in

After a date, Score asks how it went. One tap to say all good, or to tell us something was wrong so we can follow up.

Real people reviewing reports

Our trust and safety team reviews every report, usually within 24 hours. Anything involving money or harassment goes to the front of the line.

Messaging stays in Score

You never have to share your number or social accounts to talk. Keep it in the app until you’re ready.

Event addresses on a need-to-know basis

Exact venue addresses for member events are only shown to people who are going.

Neighborhoods, never people

The member map shows neighborhood heat only, for groups of 25 or more, and you can leave yourself off it entirely.

Dating safety tips

Before you meet

  • Take your time. Chat in Score until you feel comfortable, and suggest a video call if you want to be sure.
  • Look them up a little: does their profile, job and story hang together?
  • Keep personal details (home address, workplace, last name, financial information) to yourself until you trust someone.

On the date

  • Meet somewhere public and busy for the first few dates. Coffee or one drink is perfect.
  • Get there and home on your own. Don’t accept a ride to or from the first date.
  • Use Share with a friend on your date plan so someone knows where you are.
  • Watch your drink and your belongings. If you leave your drink, order a new one.
  • Trust your instincts. You can leave at any time, for any reason. “I need to head out” is a complete sentence.

After

  • Answer the check-in. It takes one tap, and it helps us keep the community safe.
  • If something felt wrong, report it, even if you’re not sure. You might protect the next person.

Spotting romance scams

Verification makes scams rare on Score, but no system is perfect. Be cautious if someone:

  • asks for money, gift cards, crypto, or help with a bill, a visa, a medical emergency or travel, for any reason;
  • pitches an investment, trading platform or “opportunity,” even a small one;
  • pushes to move the conversation off Score very quickly;
  • professes strong feelings fast but always has a reason not to meet or video chat;
  • asks for your account logins, codes or personal financial details.

A verified credit band is never a reason to trust a request for money. Report it in the app. If you’ve sent money, also contact your bank and file reports with the FTC at ReportFraud.ftc.gov and the FBI at ic3.gov.

Report a concern

In the app: open their profile or your chat, tap Report, choose a reason and add any details. You can block them at the same time.

By email: write to support@scoredate.app with the member’s first name, when it happened and what happened. Members can also use Help & support in Settings.

What happens next

  • We confirm we received your report by email.
  • A person on our team reviews it, usually within 24 hours, with money and harassment reports first.
  • We may warn, suspend or remove the member, and we cooperate with law enforcement.
  • The person you reported never learns it was you, and they can no longer see or message you.

Get help now

These services are free, confidential and available 24/7.

EmergencyPolice, fire, medicalCall 911
National Domestic Violence HotlineCall 1-800-799-7233 or text START to 88788Call
RAINN National Sexual Assault HotlineCall 1-800-656-4673 or chat onlineCall
988 Suicide & Crisis LifelineCall or text 988Call 988
Crisis Text LineText HOME to 741741Text
Report fraud to the FTCReportFraud.ftc.govOpen

Read our Community Guidelines and Biometric Data Policy.